Privacy Policy
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Privacy Policy for Mimshack Shop
Last Updated: May 9, 2025
Mimshack Shop (“we,” “us,” or “our”) operates the website www.mimshack.shop (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website, make a purchase, or interact with our services.
1. Information We Collect
1.1 Personal Information
We collect personal data that you provide to us, including:
Contact Information: Your name, email address, phone number, and shipping/billing address.
Payment Information: Mobile money details, credit/debit card information, or other payment data.
Account Information: Username, password, and any profile details when you create an account.
Order Information: Items purchased, delivery preferences, and transaction history.
1.2 Non-Personal Information
We also collect data that does not directly identify you:
Device & Usage Data: IP address, browser type, device model, time spent on pages, and pages viewed.
Location Data: General geographic location based on IP address.
Website Analytics: Aggregated usage data through tools like Google Analytics.
1.3 Information from Third Parties
We may receive additional data from:
Payment Platforms: Details confirming transaction success or failure.
Marketing Partners: Campaign performance and interaction data.
Social Media: Information shared with us when logging in or interacting via platforms like Facebook or Instagram.
2. How We Collect Information
Directly from You: When you fill out forms, register an account, place an order, or contact us.
Automatically: Through cookies and other tracking technologies.
From Third Parties: As outlined in Section 1.3.
3. How We Use Your Information
We use your data for the following purposes:
To Process Orders: Including payment, shipping, and order confirmation.
Customer Support: Responding to your inquiries and resolving issues.
Marketing Communications: Sending promotional emails, updates, or offers (you may opt-out at any time).
Website Functionality & Improvement: Monitoring and analyzing trends to improve services.
Legal Compliance: Adhering to tax, consumer protection, and data protection laws.
Fraud Prevention & Security: Verifying identity and safeguarding accounts.
4. How We Share Your Information
We do not sell your data. However, we may share your information with:
Service Providers: Shipping companies, payment processors, IT and marketing service providers.
Regulatory Authorities: When legally required to comply with national laws or enforce our rights.
Business Transfers: In the case of a merger, acquisition, or asset sale.
With Your Consent: When you allow us to share information, such as with affiliates or partners.
5. Cookies and Tracking Technologies
Cookies help enhance your browsing experience. We use them to:
Save your login and shopping preferences.
Analyze traffic and usage trends.
Offer targeted promotions.
You can control cookie preferences via your browser settings, but disabling them may limit functionality.
6. Data Security
We implement industry-standard security measures including:
SSL encryption for transactions.
Access restrictions on personal data.
Regular monitoring of our systems.
However, no online service is 100% secure. Please protect your login credentials.
7. Your Rights
In accordance with Kenyan data protection laws, you may:
Access: Request a copy of your personal data.
Correct: Update incorrect or incomplete data.
Delete: Request deletion unless retention is legally required.
Opt-Out: Unsubscribe from emails and SMS marketing.
Data Portability: Request your data in a structured format.
To exercise your rights, email us at info@mimshack.shop.
8. Data Retention
We retain data only as long as necessary:
To process orders and provide support.
To meet legal and tax obligations (typically up to 7 years).
To protect against fraud or resolve disputes.
Afterward, we delete or anonymize your data.
9. International Data Transfers
Some data may be processed by service providers outside Kenya. We ensure such transfers comply with applicable laws and include appropriate data protection measures.
10. Third-Party Links
Our Website may link to third-party platforms. We are not responsible for their privacy policies or content. Always review those before sharing personal data.
11. Children’s Privacy
Our services are not intended for users under 18 years old. If we become aware of data collected from a child, we will promptly delete it.
12. Changes to This Privacy Policy
We may update this Policy occasionally. Revisions will be posted here with an updated date. Please review it periodically.
13. Contact Us
If you have questions or need to make a request regarding your personal information, contact us at:
Email: info@mimshack.shop
Phone: +254729866265
Location: Embakasi, Nairobi Kenya
